Mr. Sanaullah Abro's Profile

Mr. Sanaullah Abro is a Hubert H. Humphrey Fellow who attended Syracuse University, New York. He is civil servant, working at Pakistan Customs for the past 14 years. After his graduation in Engineering, he completed his MBA in Strategic Management and Customs Modernization from Tokyo, Japan and Advance studies in Public Administration at Maxwell School of Public Affairs, New York.

His key competencies are Customs Modernization and Trade Facilitation, Revenue Administration and Tax Policy, Drug Control and International Development. He has contributed to development of Customs Unions and Customs reforms at World Bank as a short-term consultant. Presently he is posted as Secretary Customs Enforcement, at Federal Board of Revenue, Islamabad.


Public Policy Challenges and Case of Civil Services Reforms

Public Policy Challenges
Pakistan is facing numerous challenges on the public policy front. All global and national surveys indicate the lower ranking and poor picture of performance outcomes of public policy institutions. The World Economic Forum’s Global Competitiveness index, the World Bank’s Ease of Doing Business index, Amnesty International’s reports, and Transparency International’s index confirm the poor public perception and unsatisfactory outcomes of government institutions.

The uneasy reports of national newspapers and often flash news by international media who report about the pathetic situation is our neighborhood schools, parks, hospitals, and our own testimony by not sending our kids to government schools, public hospitals and no confidence on our state institutions speaks volumes about public policy failures. The challenge emerging from the expectations of bulging youth of this nation, appalling exports figures, rising national debts, poor public service delivery are posing severe challenges for this nations and state institutions.

Response: Civil Service and institutional Reforms
Our response to this challenge, what needs to be done and how we can stem the rot are big questions. What we see some insurmountable problems make a good case for institutional reforms. The reforms which many countries have undertaken and successfully surpassed the problems and challenges that we are faced with today. In which areas we need to bring structural reforms and where we need to transform the public service intuitions to make them functional effective and responsive to public expectations are identified and highlighted.

The poor public services delivery wicked problems are direct outcomes of unsatisfactory performance of our public-sector institutions which can be addressed and fixed by undertaking a comprehensive civil service and public-sector reforms. Some significant recommendations and remedial measures are also suggested.

Mr. Sanaullah Abro
Additional Collector of Customs
Pakistan Customs

Hubert Humphrey
Syracuse University




Copyright © 2012. All rights reserved.

Site Map | Contact us | Quick links | Working at USEFP | Share